Privacy Policy

We collect information you provide directly to us when you create an account, book a consultation, purchase reports, or contact our support team. This includes:

• Personal details such as your full name, date of birth, time of birth, and place of birth
• Contact information including email address and phone number
• Payment and billing information processed through secure third-party gateways
• Communication records from your interactions with our astrologers and support team
• Usage data such as pages viewed, features used, and session duration collected through analytics

Your information is used exclusively for delivering and improving our astrological services. Specifically, we use your data to:

• Generate accurate Vedic astrological charts, Kundali, and personalized reports based on your birth details
• Facilitate live and online consultations with our expert astrologers
• Process payments and send transaction confirmations
• Send service updates, appointment reminders, and relevant astrological insights
• Improve our platform, user experience, and service offerings based on aggregated usage patterns

We employ industry-standard security measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. Our protective measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers
• Secure, encrypted storage for sensitive birth details and personal information
• Regular security audits and vulnerability assessments of our systems
• Strict access controls limiting employee access to personal data on a need-to-know basis

You have the following rights regarding your personal information:

• Access and review the personal information we hold about you at any time
• Request correction of any inaccurate or incomplete personal data
• Request deletion of your account and associated personal data, subject to legal retention requirements
• Opt out of promotional communications while still receiving essential service notifications
• Withdraw consent for data processing where consent is the legal basis

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand usage patterns. These include:

• Essential cookies required for site functionality and secure sessions
• Analytics cookies to understand how visitors interact with our website
• Preference cookies to remember your settings and personalization choices

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to us at: